Privacy Policy

1. Information We Collect

When you place an order or contact us, we may collect:

• Name
• Mobile/WhatsApp number
• Email address
• Delivery address
• Order details
• Payment-related information
• Any other information required to process your order

2. How We Use Your Information

Your information may be used to:

• Process and confirm your orders
• Prepare and deliver your food
• Contact you regarding your order
• Manage Pre-Orders and Bulk Orders
• Process payments
• Provide customer support
• Improve our food and services
• Communicate updates

3. Payment Information

Online payments may be processed through authorized third-party payment gateways.

4. Protection of Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

5. Sharing of Information

OVOW FOODS does not sell your personal information.

Information may be shared with authorized service providers, payment processors or delivery partners only when reasonably necessary to complete your order, provide our services or comply with applicable legal requirements.

6. Cookies & Third-Party Links

Our website may use cookies or similar technologies to improve website functionality, user experience and performance.

Our website may contain links to third-party services such as Instagram, Facebook, Google Maps or payment providers. These third-party websites have their own privacy policies, and OVOW FOODS is not responsible for their privacy practices.